Qualifications
- Impeccable attention to detail in the materials that I create.
- Understanding of working within organizational branding principles and guidelines.
- Expert knowledge of social media tools and best practices.
- Familiarity developing communication materials for print, interactive and online media.
- Ability to work both independently and as a member of a team.
- Working knowledge of both the WordPress and Drupal content management systems.
- Ability to identify technical issues and quickly work towards resolution.
- Capacity to translate technical jargon and processes into terms that are easily understood by non-technical people.
- Experience working as lead designer/developer on multiple digital initiatives including directing a team of developers working on high profile website redevelopment.
Education
2003 – 2006
Multimedia Design – Durham College (Oshawa, ON)
- Ontario College Advanced Diploma
Relevant Employment
January ’09 – Present
Web/Multimedia Designer – City of Toronto (Toronto, ON)
- Played a crucial role building the online face for major City initiatives like opendata, 311 and Summerlicious.
- Led the development of a mobile web app and redesigned website for the 2010 edition of the Summerlicious event which was met with acclaim both internally and externally.
- Integrated a wiki, blogs and discussion groups into a large-scale update to the City of Toronto’s internal business network for staff. Introducing social media to the 30,000 members of the Toronto Public Service allowing them to collaborate in new and exciting ways.
- Function as an expert on the creation of accessible PDF documents and modern web development practices. Training and sharing best practices with staff.
April ‘06 – December ’08
New Media Consultant – Toronto Community Housing (Toronto, ON)
- Contributed to the overall management of Toronto Community Housing’s digital communication tools.
- Led several training sessions for Toronto Community Housing’s intranet. Empowering over 60 key staff members responsible for communicating “whats new” in their business units.
- Maintained and updated existing communication vehicles and developed new communication avenues such as creating a YouTube account and blog for the CEO.
- Directly supported business objectives through the creation of newsletters, posters, videos, website updates and other digital media.
- Provided advice and trained staff responsible for updating portions of Toronto Community Housing’s website, intranet and other communication tools.
- Project lead in the development of Toronto Community Housing’s website. Consulting with tenant, staff and community partner groups to create a website that met all stakeholder requirements, adhered to Toronto Community Housing brand and allowed the organization to highlight its good works.
Other Employment
Aug ’05 – Oct ‘06
Home Theater Specialist – Best Buy Canada (Whitby, ON)
July ’03 – Sep ‘05
Sales associate – Sears Canada (Pickering, ON)